SERVICE MISSION

To maintain an active partnership with the media; pursue an effective liaison to all city hall departments, local government units, government agencies, NGOs and various sectors, to ensure that the PIO is responsive and attentive to their concerns with regards to the proper dissemination
of information, the delivery of basic social services and vital advocacy campaigns of the city government.

SERVICE VISION

The PIO shall be an effective conduit by which the programs, activities and plans of the city government can be clearly conveyed to the constituents of the city of Iriga.

COMMITMENT STATEMENT

We hereby commit to render excellent service on the public; guided by the Rules and Regulation of the Civil Service as Public Servants adhering to the principle of Accountability and Transparency.

SERVICE VALUES

In our way of promoting Iriga as a City of character and in our desire for service excellence we sincerely adhere to the following values:

HONESTY

  • We speak the truth at all time
  • We inform the people what they need to know
  • We submit accurate performance evaluation and other reports

DEPENDABILITY

  • We work hard to meet our goals
  • We extend assistance beyond the scope of our work
  • We offer options and alternatives to meet our customers’ needs

HUMILITY

  • We accept our mistakes and limitations
  • We acknowledge other people’s ideas
  • We are sensitive to other people’s needs

PERSISTENCE

  • We are determined to give excellent service amidst challenges
  • We keep on working to attain what is being asked for
  • We do our own work without complaints and remain calm despite work crisis

RESPECT

  • We recognize the rights of others
  • We give priority to people with special needs
  • We give regard to our heritage and different cultural practices (patriotism)

ORDERLINESS

  • We abide by existing policies and regulations
  • We serve in a well-arranged and conductive work place
  • We wear our prescribed office uniform

FUNCTIONS OF THE OFFICE

The Public Information Office by virtue of Sec. 454 of the Local Government Code of the Philippines and whose functions are defined in Sec. 486 thereof, to wit:

        “The Information Officer shall take charge of the office on public information and shall:

  1. Formulate measures for the consideration of the sanggunian and provide technical assistance and support to the mayor in providing the information and research data required for the delivery of basic services and provision of adequate facilities so that the public becomes aware of said services and may fully avail of the same;
  2. Develop plans and strategies and, upon approval thereof by the mayor implement the same, particularly those which have to do with public information and research data to support programs and projects which the governor or mayor is empowered to implement and which the sanggunian is empowered to provide for under this Code;
  3. In addition to the foregoing duties and functions, the information officer shall:
    • Provide relevant, adequate, and timely information to the local government unit and its residents;
    • Furnish information and data on local government units to government agencies or offices as may be required by law or ordinance; and non-governmental organizations to be furnished to said agencies and organizations;
    • Maintain effective liaison with the various Sectors of the community on matters and issues that affect the livelihood and the quality of life of the inhabitants and encourage support for programs of the local and national government;
  4. Be in the frontline in providing information during and in the aftermath of manmade and natural calamities and disasters, with special attention to the victims thereof, to help minimize injuries and casualties during and after the emergency, and to accelerate relief and rehabilitation;
  5. Recommend to the sanggunian and advise the mayor on all other matters relative to public information and research data as it relates to the total socioeconomic development of the local government unit; and
  6. Exercise such other powers and perform such other duties and functions as may be prescribed by law or ordinance.”